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If your set-top box is out of warranty you may still replace it or upgrade it to a new one.
You'll need to provide your old set-top box Mac ID number in order to proceed with the upgrade.
This offer does not include any subscription periods with the purchase, we will add whatever service left on your old account to the new one.
We will include a pre-paid shipping label to ship the old box back to us. If we don't receive your old set-top box in less than 2 weeks your account might subject to a temporary suspension.
Once you receive the replacement you may activate it using our activation page or simply by calling our customer service number.
If you have any questions please do not hesitate to contact us.